Unsure whether or not to go to the doctor or Emergency Department?
Do you have follow up questions to a recent visit to a doctor that you forgot to ask?
Do you need to see your doctor right away or have a health problem that you are not sure can wait?
You can ask questions and talk to the nurse about any health issues that you may have. A nurse is ready to help you!
The 24 hour nurse helpline can help you!
Having trouble finding a provider?
Have questions about covered services?
Need an ID card?
For this or any other questions or concerns you may have Member Services is open Monday through Friday from 9 a.m. to 7 p.m. the number is 1.800.859.9889.
You can also contact us by:
- Members, use this link to send us a secure member email.
HUSKY Health Program/Charter Oak Health Plan
11 Fairfield Blvd., Suite 1
Wallingford, CT 06492
- Our main fax number is 855.755.0855.
After you talk with our Call Center, please let us know if we helped you by taking our Call Center Survey.