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Effective July 1, 2012, paper claims should no longer be mailed to Community Health Network of Connecticut, Claims Processing Center, PO Box 830704 Birmingham, AL 35283-0704.

All paper claims for Dates of Service on or before December 31, 2011 for CHNCT Members under the Managed Care Program must be mailed to:

    Community Health Network of CT
    11 Fairfield Blvd. Suite 1
    Wallingford, CT 06492

Claims for Dates of Service on and after January 1, 2012 should continue to be submitted to Hewlett Packard Enterprises (HP).

For questions regarding this notice, please contact our Provider Call Center at 800.440.5071.

The Member Missed Appointments form is a mechanism to identify patients for outreach who fail to keep appointments.

Please complete the form and fax it to our Provider Relations Department at 203.265.3590.



Effective May 1, 2012, authorization requests for home care and outpatient hospital based therapy only, can continue to be requested via fax by submitting the form below to 203.265.3994.



Be sure to download the form to your desktop before filling it out and save a copy for your records.

Provider Updates

Important Reminder to our providers:

For all services or admissions that begin in 2011 and extend into 2012, you will need to split bill.

  • For dates of service in 2011, please submit your claims to the appropriate MCO for HUSKY A, B and Charter Oak.
  • For dates of service 1/1/12 and beyond, all claims are to be submitted to Hewlett Packard Enterprise Services, the department's medicaid management information system fiscal agent contractor.
  • Additional billing information can be found on the Connecticut Medical Assistance Program website at www.ctdssmap.com

Important Provider Updates   (View DSS Provider Bulletins Here)