Resources for Members in Need of Extra Support
This toolkit will provide you with important tools and resources to help members who may need extra support to access healthcare services, such as members living with a disability. Individuals in need of extra support might have a vision, hearing, or communication impairment, require assistance with movement or physical activity, and/or have developmental or special learning needs. This toolkit offers member-focused tools and resources available for you to use to support members to receive the care they need at the right time, in the right amount, and in the right place.
This toolkit will provide you with important tools and resources to help members who may need extra support to access healthcare services, such as members living with a disability. Individuals in need of extra support might have a vision, hearing, or communication impairment, require assistance with movement or physical activity, and/or have developmental or special learning needs. This toolkit offers member-focused tools and resources available for you to use to support members to receive the care they need at the right time, in the right amount, and in the right place. Contact us by phone at 1.800.440.5071, menu option 4, or by secure email to add details to your provider directory profile about special accommodations you offer to members.
Tools and Resources for Healthcare Professionals:
Tools and Resources for Members:
Tools and Resources for Healthcare Professionals
General Information
Healthcare Facility Accessibility
Early Intervention and Developmental Disabilities
HUSKY Health Provider Website Resources
Secure emails
We’ve begun using new software for our secure emails.
During your first time sending or receiving an email with this system you’ll need to create an account with a new password. You'll use this information to log in each time you want to send a secure email. You'll also use it to log in when you receive a secure email from HUSKY Health. When creating your new account, you’ll receive an email from Proofpoint. Enter the code from the email in the field provided to complete your registration.
When sending your email, address it to provider@chnct.org for questions about reports, prior authorizations, the PCMH program, etc.
Address your email to websupport@chnct.org for help related to the provider portal, such as issues with resetting your password or accessing your account.
This portion of the HUSKY Health website is managed by Community Health Network of Connecticut, Inc.®, the State of Connecticut’s Medical Administrative Services Organization (ASO) for the HUSKY Health program. For the general HUSKY Health website gateway, please visit portal.ct.gov/husky. HUSKY Health includes Medicaid and the Children’s Health Insurance Program, and is administered by the Connecticut Department of Social Services (DSS).
