Community Support Services

At HUSKY Health, we understand that basic needs like food, clothing, and shelter can impact your overall health and well-being. We have a dedicated team of Community Health Workers (CHWs) who are here to help you get those Community Resources.

Community Health Worker Ambassador Program

Our Community Health Workers (CHWs) help people who struggle with basic needs and using the healthcare system. They listen to your individual needs and concerns, and can provide you with the best resources to navigate your situation. Many of our CHWs live and work in your neighborhoods and have diverse cultural and linguistic backgrounds.

To talk to one of our CHWs, call 1.800.859.9889, extension 4326, Monday through Friday, 8:00 a.m. - 5:00 p.m.

Our CHWs serve as ambassadors for the HUSKY Health program. They are committed to building equity through diversity, inclusion, and community engagement efforts. CHWs work to help members reach positive health outcomes regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, ideology, income, national origin, race, or sexual orientation.

Our CHWs can assist you at our HUSKY Health HUB (Help Understanding Benefits) locations. HUBs are neighborhood spaces where you can talk to a CHW about your health, benefits, and community services. There are several HUBs set up across Connecticut. Check out when and where the HUBs will be open. Be sure to stop by the next time you’re in the neighborhood.

Our CHWs will work with you one-on-one to help understand what services are specific for you. When our CHWs work with you, they will:

  • Advocate for you and connect you to the correct organizations or people to address your needs
  • Connect you to resources in your community to help with clothing, shelter, food, childcare, and more
  • Help you find a Primary Care Provider (PCP) and assist with scheduling your first appointment
  • Help you understand and access your HUSKY Health benefits
  • Listen to your needs, help create a plan to meet those needs, and guide you along the way to make sure you can get the services that are available to you
  • Meet with you in person, in an agreed-upon location in your own community
  • Provide health education that is culturally and linguistically relatable
  • Support your healthcare needs so that you can be as healthy as possible
  • Teach you how to navigate the healthcare system

This portion of the HUSKY Health website is managed by Community Health Network of Connecticut, Inc.®, the State of Connecticut’s Medical Administrative Services Organization for the HUSKY Health Program. For the general HUSKY Health website gateway, please visit portal.ct.gov/husky. HUSKY Health includes Medicaid and the Children’s Health Insurance Program, and is administered by the Connecticut Department of Social Services.

Copyright © 2002-2023 State of Connecticut.

Privacy Statement   Disclaimer