Care Management

Our Care Management team includes nurses, pharmacists, social workers, dietitians, and community health workers who can work with you over the phone, in-person, or through videoconferencing to help you understand and take care of your health. They are here to answer your questions about your health or medical condition, discuss ways to address difficulties you may be having, and help you meet your health goals. This includes helping you find a primary care provider (PCP) if you need one, and helping you participate in your care plan. We understand that navigating challenging health concerns can be difficult, and we want to do what we can to help you get the care you need.

To view the Care Management flyer, click here.

Enrolling in Care Management

To enroll, or learn more about one of these programs:

  1. Call HUSKY Health at 1.800.859.9889 and dial extension 2023.
  2. Talk to your provider to find out if HUSKY Health Care Management is right for you.

Educational Resources

Care Management Services

If you have a chronic health condition such as asthma, chronic obstructive pulmonary disease (COPD), diabetes, high blood pressure, sickle cell disease, or are pregnant and have certain health risks that may require special monitoring, our team can work with you to find a healthcare provider and receive the care you need. Our goal is to ensure that you get the right care, in the right place, at the right time.

Our Care Management Team can help you:

  • Select a primary care provider (PCP) and schedule an appointment
  • Arrange appointments with specialists or set up other health services
  • Learn how to prepare for your healthcare appointments and ways to advocate for yourself during healthcare visits
  • Coordinate care between providers and other needed supports
  • Review your medications and answer any questions you may have
  • Develop a care plan that fits your culture, beliefs, and lifestyle
  • Learn more about healthy eating choices that honor your culture and preferences to best manage your health conditions
  • Understand your HUSKY Health benefits
  • Arrange to meet with a community health worker to learn about community resources

Early and Periodic Screening, Diagnostic, and Treatment Services

Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) services is a program to make sure that children, up to age 21, get the care they need to grow up healthy.

EPSDT services include well-care visits for children. A well-care visit is when your child sees the PCP for a routine checkup. The reason for the visit is to see how your child is growing and developing. The EPSDT/well-care visit includes a complete exam. This will include checking your child’s height, weight, vision, hearing, and blood lead levels. Depending on the age and health history of your child, the PCP may also give your child a shot. The provider can give you advice about your child’s nutritional needs and activity levels.

We can help you make appointments for EPSDT services. If you need help, please call Member Engagement Services at 1.800.859.9889, Monday – Friday, from 8:00a.m. to 6:00p.m.

This portion of the HUSKY Health website is managed by Community Health Network of Connecticut, Inc.®, the State of Connecticut’s Medical Administrative Services Organization for the HUSKY Health Program. For the general HUSKY Health website gateway, please visit portal.ct.gov/husky. HUSKY Health includes Medicaid and the Children’s Health Insurance Program, and is administered by the Connecticut Department of Social Services.