Care Management
Our Care Management team includes nurses, pharmacists, social workers, and dietitians. Our Care Management staff can work with you over the phone, in person, or through a video call. They can answer questions about your health or medical condition. They can help you address any difficulties you may be having and help you meet your health goals. This includes helping you find a Primary Care Provider (PCP) if you need one. The team can help you prepare for your appointment and participate in your care plan. We understand that navigating challenging health concerns can be hard. We'll help you get the care you need.
Our Care Management team includes nurses, pharmacists, social workers, and dietitians. Our Care Management staff can work with you over the phone, in person, or through a video call. They can answer questions about your health or medical condition. They can help you address any difficulties you may be having and help you meet your health goals. This includes helping you find a Primary Care Provider (PCP) if you need one. The team can help you prepare for your appointment and participate in your care plan. We understand that navigating challenging health concerns can be hard. We'll help you get the care you need. To view the Care Management flyer, click here.
Enrolling in Care Management
To enroll, or learn more about one of these programs:
- Call HUSKY Health at 1.800.859.9889 and dial extension 2023.
- Talk to your provider to find out if HUSKY Health Care Management is right for you.
Educational Resources
Care Management Services
Our team can help you find a healthcare provider and receive the care you need If you have a chronic health condition.
Such conditions may include:
- Asthma
- Chronic Obstructive Pulmonary Disease (COPD)
- Diabetes
- High blood pressure
- High-risk pregnancy
- Sickle cell disease
Our goal is to make sure that you get the right care, in the right place, at the right time.
Our Care Management team can help you:
- Develop a care plan that fits your culture, beliefs, and lifestyle
- Learn more about your health condition(s) and create an action plan to manage your condition(s)
- Select a Primary Care Provider (PCP) or arrange appointments with specialists
- Prepare for your healthcare appointments and advocate for yourself during visits
- Coordinate care among providers and other health services and supports
- Review your medications and answer any questions you may have
- Learn more about healthy eating choices to best manage your health conditions
- Understand your HUSKY Health benefits
- Connect with a community health worker to learn about community resources
Early and Periodic Screening, Diagnostic, and Treatment Services
Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) services is a program to make sure that children, up to age 21, get the care they need to grow up healthy.
EPSDT services include well-care visits for children. A well-care visit is when your child sees the PCP for a routine checkup. The reason for the visit is to see how your child is growing and developing. The EPSDT/well-care visit includes a complete exam. This will include checking your child’s height, weight, vision, hearing, and blood lead levels. Based on the age your child, the PCP may also recommend vaccines. The provider can give you advice about your child’s nutritional needs and activity levels.
We can help you make appointments for EPSDT services. If you need help, please call Member Engagement Services at 1.800.859.9889, Monday – Friday, from 8:00a.m. to 6:00p.m.
Secure emails
We’ve begun using new software for our secure emails.
During your first time sending or receiving an email with this system you’ll need to create an account with a new password. You'll use this information to log in each time you want to send a secure email. You'll also use it to log in when you receive a secure email from HUSKY Health. When creating your new account, you’ll receive an email from Proofpoint. Enter the code from the email in the field provided to complete your registration.
When sending your email, address it to member@chnct.org. You can ask questions about your HUSKY Health coverage, such as what benefits are available. You can also find out how to a get a new blue and white HUSKY Health member ID card.
Address your email to websupport@chnct.org for help with:
- Resetting your password
- Signing in to your account
- Viewing your HUSKY Health member ID card
This portion of the HUSKY Health website is managed by Community Health Network of Connecticut, Inc.®, the State of Connecticut’s Medical Administrative Services Organization for the HUSKY Health Program. For the general HUSKY Health website gateway, please visit portal.ct.gov/husky. HUSKY Health includes Medicaid and the Children’s Health Insurance Program, and is administered by the Connecticut Department of Social Services.