The 24/7 Nurse Helpline
Registered nurses are here to help you 24 hours a day, 7 days a week, 365 days a year. If you have a question about your health or a medical condition, call 1.800.859.9889, and follow the prompts to talk to a nurse who will answer your questions.
Registered nurses are here to help you 24 hours a day, 7 days a week, 365 days a year. If you have a question about your health or a medical condition, call The HUSKY Health 24/7 Nurse Helpline can help you decide if you should go to an urgent care center, wait to see your provider, or go to the Emergency Room.
When you need to see a provider quickly and it’s the weekend or your provider's office is closed, an urgent care center may be your best option.
Listing of Urgent Care CentersEmergency Room Or Urgent Care?
Secure emails
We’ve begun using new software for our secure emails.
During your first time sending or receiving an email with this system you’ll need to create an account with a new password. You'll use this information to log in each time you want to send a secure email. You'll also use it to log in when you receive a secure email from HUSKY Health. When creating your new account, you’ll receive an email from Proofpoint. Enter the code from the email in the field provided to complete your registration.
When sending your email, address it to member@chnct.org. You can ask questions about your HUSKY Health coverage, such as what benefits are available. You can also find out how to a get a new blue and white HUSKY Health member ID card.
Address your email to websupport@chnct.org for help with:
- Resetting your password
- Signing in to your account
- Viewing your HUSKY Health member ID card
This portion of the HUSKY Health website is managed by Community Health Network of Connecticut, Inc.®, the State of Connecticut’s Medical Administrative Services Organization for the HUSKY Health Program. For the general HUSKY Health website gateway, please visit portal.ct.gov/husky. HUSKY Health includes Medicaid and the Children’s Health Insurance Program, and is administered by the Connecticut Department of Social Services.