Phone & Communication Services
It’s important to be able to reach your doctor when you have health concerns or to reach us when you have questions about the HUSKY Health program. As a HUSKY Health member, you may be eligible for discounted phone service. You can also sign up to receive helpful messages from us. Choose your topic below to learn more!
Important Contact Information
List of topics:
Discounted Phone Service
As a HUSKY Health member, you may be eligible for the Lifeline program.* Lifeline is a federal program that can lower your monthly wireless phone bill.
Through the Lifeline program, members who qualify may receive:
- A discount on their monthly wireless phone service or, in some cases, a no-cost smartphone with service included**
- A limited amount of free data and minutes per month
- Unlimited text messages per month
To get started visit https://getinternet.gov/apply?id=nv_home.
If you have any questions, please call 1.800.234.9473 for help.
*There is a limit of one phone/wireless discount per household per lifetime.
**Lifeline benefit provided varies by carrier; please check with your carrier of choice for details before signing up.
Important Note About the Lifeline Program
The Lifeline program and discounted phone service are not a part of your HUSKY Health benefit. You may be eligible because you are a HUSKY Health member, but these services are available through participating cell phone providers, not directly from HUSKY Health.
Email Subscription
HUSKY Health offers email subscriptions for some health topics. By signing up, you will receive fresh and engaging content on the topic of your choice. Topics you can sign up for include: asthma, Chronic Obstructive Pulmonary Disease (COPD), diabetes, or pregnancy. Click below to sign up!
Secure emails
We’ve begun using new software for our secure emails.
During your first time sending or receiving an email with this system you’ll need to create an account with a new password. You'll use this information to log in each time you want to send a secure email. You'll also use it to log in when you receive a secure email from HUSKY Health. When creating your new account, you’ll receive an email from Proofpoint. Enter the code from the email in the field provided to complete your registration.
When sending your email, address it to member@chnct.org. You can ask questions about your HUSKY Health coverage, such as what benefits are available. You can also find out how to a get a new blue and white HUSKY Health member ID card.
Address your email to websupport@chnct.org for help with:
- Resetting your password
- Signing in to your account
- Viewing your HUSKY Health member ID card
This portion of the HUSKY Health website is managed by Community Health Network of Connecticut, Inc.®, the State of Connecticut’s Medical Administrative Services Organization for the HUSKY Health Program. For the general HUSKY Health website gateway, please visit portal.ct.gov/husky. HUSKY Health includes Medicaid and the Children’s Health Insurance Program, and is administered by the Connecticut Department of Social Services.