Member Information
Use the "Member Information" menu to learn about your benefits and how to use them. You can also learn about managing your information and the part you play in your own healthcare. Be sure to visit our Health & Wellness and Managing Your Care pages to learn all about how you can be as healthy as you can be with HUSKY Health.
For an overview of the HUSKY Health Program, download Your HUSKY Health Program Guide.
If you are a new member, check out our New Member Information page.
Get the most out of your HUSKY Health benefits
We want to make sure you are getting the help you need, when you need it. Complete your Health Risk Questionnaire and we will connect you to additional help or support.
Fill out your Health Risk QuestionnaireNeed help finding a doctor? Visit Find a Doctor, or contact Member Engagement Services for one-on-one help. You can call us at 1.800.859.9889 Monday through Friday, 8:00 a.m. - 6:00 p.m., and you can send us a secure email anytime.
HUSKY Health offers care coordination services to help you get the information, care, and support you need to be healthy. We will answer your questions and help you:
- Access Care Management when you have a complex or chronic health condition
- Choose a Primary Care Provider (PCP) who is taking new patients
- Deal with a crisis – we can help you during a crisis of any kind
- Find a specialist
- Help arrange transportation to and from your provider appointments
- Locate services if you need food, clothing or shelter
- Make provider appointments
- Understand and use your HUSKY benefits and services
Secure emails
We’ve begun using new software for our secure emails.
During your first time sending or receiving an email with this system you’ll need to create an account with a new password. You'll use this information to log in each time you want to send a secure email. You'll also use it to log in when you receive a secure email from HUSKY Health. When creating your new account, you’ll receive an email from Proofpoint. Enter the code from the email in the field provided to complete your registration.
When sending your email, address it to member@chnct.org. You can ask questions about your HUSKY Health coverage, such as what benefits are available. You can also find out how to a get a new blue and white HUSKY Health member ID card.
Address your email to websupport@chnct.org for help with:
- Resetting your password
- Signing in to your account
- Viewing your HUSKY Health member ID card
This portion of the HUSKY Health website is managed by Community Health Network of Connecticut, Inc.®, the State of Connecticut’s Medical Administrative Services Organization for the HUSKY Health Program. For the general HUSKY Health website gateway, please visit portal.ct.gov/husky. HUSKY Health includes Medicaid and the Children’s Health Insurance Program, and is administered by the Connecticut Department of Social Services.